Data Care
This policy explains how Villa Ceningan handles inquiry details, contact information, and communication preferences shared through the website.
Last updated: July 29, 2026We may collect guest name, email, phone or WhatsApp number, stay dates, room preference, guest count, and message details when a user submits an inquiry.
We may also receive basic technical information from standard website hosting logs, such as browser type, device type, and approximate access time.
Guest information is used to respond to reservation inquiries, coordinate stay details, prepare concierge support, and improve the guest communication experience.
Villa Ceningan does not sell guest inquiry information.
By submitting an inquiry, guests allow Villa Ceningan to respond using the contact method provided, including WhatsApp, phone, or email.
Guests may request that their inquiry details be corrected or removed by contacting the concierge team.
We aim to keep guest inquiry information handled with reasonable care and only for as long as needed for hospitality, operational, or legal purposes.
If third-party booking, payment, analytics, or marketing tools are added later, this privacy policy should be updated to describe those providers.